Refund and Returns Policy

Imperia Collections Refund & Return Policy :

At Imperia Collections, your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help!

Returns:

• You have 30 days from the date of receipt to return any item.
• Items must be unused, in the same condition as received, and in the original packaging.
• To initiate a return, please contact our customer service team at [your email/contact info].

Refunds:

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• If approved, a refund will be processed to your original method of payment within 5-7 business days.
• Shipping costs are non-refundable.

Exchanges:

• We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us.

Non-returnable items:

• Sale items and gift cards are final sale and cannot be returned.

Thank you for shopping with Imperia Collections! For any questions or concerns, reach out to our support team.